I’ve done a lot of flying as part of my job. It’s seems anything that could possibly happen, short of a crash, did happen. During one such happening, I was inspired to write the following passenger bill of rights. I hope you enjoy them. If you have an addition , please send it to me so I can include it.
1) You have the right to be screwed. As part of this right, you have the obligation to bend over and enjoy it. Remember, the airlines go to a lot of trouble to make your flying experience something you will never forget. The least you can do is show your gratitude.
2) There is no limit on the number of times you can be screwed.
3) You have the right to deal with employees who are only empowered to say “I’m sorry”.
4) Anything that goes wrong is not the airlines fault. It is either an act of god, TSA, or your fault for choosing to fly with them. You are an adult and should be taking responsibility for your poor decisions.
5) You have the right to reach an airline employee 24/7 to buy a product. Customer service departments are only open 8-5 M-F, because problems don’t occur outside of those hours. If a problem should occur, it is the fault of God, the TSA, or you.
6) When dealing with the airlines you are not permitted to win. If by some chance you do, you must have cheated and will be caught and punished.
7) You have the right to pay extra for a first class ticket to ensure early boarding and great seat selection. The airlines have the right to delay your first flight so that your connecting flight has already boarded and you are left with a center aisle seat between two large unbathed people.
8) The airlines have the right to have your connecting flight leave early so that you miss it.




